Student Contact Information
Customer Support
Our Quality Customer Support can assist you with any questions, requests, or concerns you may have.Office Hours: M-F 8 a.m. - 5 p.m. (MST)
Phone Hours: M-F from 8 a.m. - 5 p.m.
Toll-Free: 1-800-914-8931
Local: 1-801-422-2868
Fax: 1-888-826-6621
Email: indstudy@byu.edu
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Address
BYU Independent Study
120 Morris Center
Provo, UT 84602-0300
Technical Support
Our Technical Support team can help you with any technical related questions. We can usually fix any problem you may be experiencing on the first phone call or figure out a way for our programmers to fix it.Phone Hours: M-F from 8 a.m. - 5 p.m.
Toll-Free: 1-877-897-8085
Local: 1-801-422-8524
Email: istech@byu.edu
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Tutoring
Most students need help from time to time with their courses. Our friendly and experienced tutors are available to help you with your core courses at no additional cost. They have access to your grade and course information, so they can see the areas where you need the most help. You may email the tutors or schedule an appointment on a first come, first serve basis. Please visit our Tutoring website for more information.Phone: 1-800-914-8931
In person:
BYU Independent Study
120 Morris Center (MORC)
Provo, UT 84602-0300
Contact a Tutor
We also have some tutorials available!
If you are looking to learn a little about how to do something, or the technology doesn't make sense to you, try one of our tutorials.