FERPA Policy
By an act of Congress, the Family Educational Rights and Privacy Act (FERPA) protects the privacy of the student's educational record. In order to be in compliance with FERPA, we require the student's Social Security number or Confirmation Number before releasing any personally identifiable or educational information to the student, counselors, or parents. High school students: By supplying your high school's ACT code, you give BYU Independent Study permission to inform your high school of your activity and grades in the course[s].
Please click here to read the Notification of Rights.

When the student turns 18 years old, or enters a post secondary institution at any age, the rights under FERPA transfer from the parents to the student. If the student is enrolled in BYU Independent Study’s non university-level courses and is 18 years old or older or is enrolled in BYU Independent Study’s University courses, regardless of age, we cannot release educational records to anyone other than the student. Parents, spouses, siblings, or friends do not have access to the student’s educational records unless the student provides signed permission granting a specified person rights to access his or her records. However, if the parent can provide proof that the student was claimed as a dependent in the previous income tax year, the parent may have access to the student’s educational records.

Click here for a printable FERPA permissions form. If the student was claimed as a dependent in the previous income tax year, proof may be attached to the form that is returned. Proof of Tax Dependency must be provided each time information is requested from the student's educational records.

Privacy Policy
Brigham Young University respects the privacy of our students and patrons and implements safeguards to protect sensitive personal information and academic records. Under the Family Educational Rights Privacy Act (FERPA) BYU has an obligation to protect student records. Additionally, other laws and regulations require that the University protect sensitive personal information and financial records. University systems require individuals to login using secure Network Identification (Net ID) and passwords. Sharing of Net IDs and passwords violates confidentiality and degrades the ability of the University to protect secure information.

Among the programs offered by The Division of Continuing Education are programs for children and youth, ages 3-18, which makes personal security of utmost importance. Our systems have recently been updated so our processes for registering participants and providing courses comply with FERPA and other privacy regulations. All participants (or their parent/legal guardian for youth registrations) are required to individually log in so personal, financial, and educational information remains secure and protected. If you have questions about this policy and our commitment to protect our participants, please contact the BYU Continuing Education registrar at (801) 422-8925 or toll free at (877) 221-6716.

Enrollment Methods
If you select a paper manual or if your course requires a CD, course materials are shipped upon registration and payment. There are four ways you can pay for your course and assure that your materials are shipped out in a timely manner:

1. Register online: use a credit card (MasterCard, Visa, Discover, or American Express) or debit card with the MasterCard or Visa logo.
2. Call us toll-free at 1-800-914-8931: use a credit or debit card.
3. Register by Mail: send a check (payable to BYU Independent Study) or money order, or send credit card information (card number, expiration date, and security code). NOTE: PLEASE DO NOT SEND CASH. Send to BYU Independent Study, 120 Morris Center (MORC), Brigham Young University, Provo, UT 84602-0300.
4. In person: use a credit or debit card, check or money order, or cash. Come to the registration desk in the Morris Center.

Tuition  2011–2012
University courses: $157 per credit
High School and Middle School courses: $128 per .5 unit; $82 per .25 unit
Values courses: $48 per .5 credit

Special Enrollment: $241 per credit

Paper Manuals may be available for a $10 fee.

Tuition prices are subject to change September 1, 2012.

We also offer introductory-priced courses at $48.

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Textbook Shipping
To provide you with greater flexibility and increased purchasing options, BYU Independent Study does not handle the purchasing or shipping of textbooks. If you order textbooks from the BYU Bookstore, please allow for extra shipping time and an additional shipping fee. Click here for the Shipping and Handling chart.

For textbook buy-backs, please contact the BYU Bookstore or other place of purchase. For textbook refunds, refer either to the BYU Bookstore refund policy or the refund policy of the company from which you bought your text(s).

Materials / Course Shipping

Shipping	Cost	Arrival Time
Standard1 (First Class, Fed Ex, ground)	Included in course tuition	7–10 business days
Next Business Day (U.S. only)	$20.00	*(see chart below)
International2 (DHL, outside U.S.)	$20.00 (Canada/Mexico) $20.00 (all other countries)	5–7 business days
Military Mail3	Included in course tuition	7–10 business days

1. If you do not receive your materials after 10 business days, contact us at 1-800-914-8931.

2. You must include your street address, foreign postal code, and phone number to ensure delivery. If possible, please also include your email address. All international shipments will be sent DHL and will be charged an additional $20.

3. If you live on or go to school on a military base, to receive your mail through the U.S. military mail system, give us a complete APO address and postal code (the code indicates which base you want your mail sent to). Next business day shipping is not available for APO/FPO addresses.

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Overnight Delivery Schedule

Requested	Arrival
By 12:00 p.m. mountain time	The following business day
Thursday after 12:00 p.m. mountain time through Friday 12:00 p.m. mountain time	The following Monday
Friday after 12:00 p.m. mountain time	The following Tuesday

NOTE: BYU Independent Study is not responsible for items damaged or lost in the mail.

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Time Limit
Most courses allow you up to one year to complete them.

Exceptions:

• Your graduation deadline is sooner
• Your course syllabus indicates a shorter deadline
• Your school may require you to work within a semester, term, or quarter system
• Your scholarship or financial aid source may impose other deadlines

You are encouraged to maintain a regular schedule of study. Please refer to your course and allow appropriate time.

Withdrawal/Refund
If for any reason you are dissatisfied or no longer need your course, you can withdraw at any time as long as you have not completed the course or requested the final exam.

High School and Middle School courses	University Courses
0-3 days after registration Tuition refund No Processing Fee	0-3 days after registration Tuition refund No Processing Fee
4-60 days after registration Tuition refund $20 per course processing fee	4-60 days after registration Tuition refund $20 per credit hour processing fee
61-180 days after registration No Refund Credit can be applied towards a new enrollment prior to 180 days from original enrollment date. $20 per course processing fee	61-180 days after registration No Refund Credit can be applied towards a new enrollment prior to 180 days from original enrollment date. $20 per credit hour processing fee
181+ days after registration No refund No credit No fee	181+ days after registration No refund No credit No fee

Withdrawal requests may also be mailed to:

	BYU Independent Study 206 Harman Continuing Education Building P.O. Box 21514 Provo, UT 84602-1514

Or faxed to (801) 422-0739.

Enrollments charged to a bank card will be refunded to that same card; estimated refund time is 5-7 business days. Enrollments paid by cash or check will be refunded by check; the estimated refund time is 4-6 weeks.

If you are a purchase order customer or your course was paid for by a purchase order, click here to complete the Purchase Order Withdrawal Form.

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Extension
If you have not completed your course within one year, you may be able to obtain a three-month extension, depending on the status of your course, for a $20 fee. You must request an extension and pay the fee before the course expiration date. To see if your course is eligible for an extension, login to your account and select the desired course from your registrations. Within the course, there is an option on the menu to purchase an extension. You may also call 1-800-914-8931 to request an extension.

Deadlines for High School Graduation
All course assignments and examinations can be submitted at any time throughout your enrollment in the course. However, if you are completing your course for graduation, please submit all course work, including exams, three weeks before your school's graduation deadline. Course assignments and examinations received after these dates may not be processed in time for your graduation.

Deadlines for Courses Posting to a University Transcript
All course assignments and examinations can be submitted at any time throughout your enrollment in the course. All lessons and midterms must be submitted in order to request the final exam. University courses will be posted to an official BYU transcript according to the BYU semester or term in which the course was completed. The following dates represent BYU's upcoming semesters and term deadlines.

Deadlines for Courses Posting to a University Transcript
Winter 2012	March 29
Spring 2012	May 24
Summer 2012	July 19
Fall 2012	November 21

If you are completing your course for BYU graduation, please submit all course work, including exams, prior to the deadlines listed above; no exceptions are granted. For graduation at universities other than BYU, for financial aid and scholarship deadlines, or for any other deadlines, all course assignments and examinations must be submitted 30 days before your deadline in order to allow adequate processing time.

BYU Independent Study cannot ensure that course work and examinations received after these dates will be processed in time for your graduation.

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Speedback Assignments
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Instructor-graded Assignments
Instructor-graded work is graded by the instructor rather than by computer. Grades will be posted approximately two weeks after the assignment or exam is received in our office. Please include a cover sheet when submitting your assignments, indicating which lesson you are submitting. If you are enrolled in an online course or if you need more cover sheets, you can print them online (print cover sheet). We prefer assignments to be submitted sequentially and one at a time. Do not submit more than three instructor-graded assignments in one week. You may not turn in the same work for two different courses.

Resubmissions
Log in to your course on our Web site to resubmit assignments. A resubmit button will appear on your Assignments and Exams page for each lesson that allows a resubmission. If a resubmission is allowed, you will only be given ONE resubmission per lesson. There is a $10 fee for each resubmission. You may not resubmit any assignments or midcourse exams after you have requested the final exam.

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Important:
It is very important that you find someone willing to proctor your exams within two weeks of enrolling in your course. Waiting to find a proctor until you need to request your exam may result in an inconvenient travel distance or being unable to finish your course. Please make sure you have an available verified proctor in your area before beginning your course.

Requesting Exams
Courses may have midcourse exams, final exams, or both, depending on the course. You may take the midcourse exam at any time during the course. However, you can only request the final exam after all course assignments and examinations have been submitted and your proctor has submitted the proctor certification form.

You must request your final exam before the course expiration date. You must pass the final exam in order to pass the course. Once you request your exam, you have one month in which to take the exam. Exam reprints are $15.

If you wish to have your exam express mailed, you must pay a $20 express mail fee when you request the exam for both U.S. and international mail. For express mailed exams to be delivered the next day, they must be requested before 12pm Mountain Time. If you wish to have your exam express mailed both ways, we can include a prepaid return express mail envelope with your exam for a total fee of $30. International mail, however, cannot be sent with a prepaid express mail envelope. All exams received Friday after 12pm Mountain Time, Saturday, or Sunday will be processed on the following Monday.

All high school exams must be taken in a supervised setting with a certified proctor and all college exams must be taken at a certified college testing center. Please allow two weeks for your proctor to receive the exam. You are responsible for contacting your proctor or college testing center to find out whether your exam has arrived and to determine an appropriate time to take the exam.

Retakes
In some cases, you may retake an exam once for a $15 fee. Retakes must be done within 30 days of taking the original exam. All course work, including exam retakes, need to be completed by the course expiration date.

You must pass the final exam in order to pass the course.

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Testing Locations
>>  Find a Testing Center

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Proctors

All BYU Independent Study exams must be taken at the BYU Independent Study Office or under the supervision of a college testing center or a proctor who has been certified by BYU Independent Study. Some proctors and testing centers may charge a fee for their services.

Exams for university-level courses must be taken at the Independent Study Offices or in a college testing center. Please use the link below to find the college testing center nearest you.
>>  Find Testing Centers

Exams for high school-level courses must be taken at the BYU Independent Study Office, at a college testing center, or under the supervision of a certified proctor.

To take an exam with a proctor, you must first receive permission from the individual before designating him or her as your proctor. The proctor must have been previously certified by BYU Independent Study. Proctors may apply for certification by filling out a proctor certification form online. If you are enrolled in a paper course, directions are included on the proctor information card that was provided with your course materials. Information may also be found at Proctor Policy.

If they are willing, the following individuals are eligible to serve as proctors for junior high/high school-level courses:

• High school academic or guidance counselor
• Full-time high school teacher
• High school superintendent, principal, or vice principal
• CES (Church Education System) full-time teacher/director
• Full-time high school or public librarian
• Other full-time education professional
• Middle School Educators are eligible to proctor for Middle School students only
• Embassy education officer
• Military base/station education officer
• Local college testing center (Check the Consortium's Web site to find a testing center near you.)

The following individuals are ineligible to serve as proctors for junior high/high school-level courses:

• Any university faculty, staff, or administrator who does not work in the testing center
• Elementary school educators and counselors
• Relatives or friends of the student
• Student's employer
• Student's tutor
• Ecclesiastical leaders*
• Athletic coach, assistant coach, athletic administrator, or athletic academic counselor
• Anyone with a relationship to the student that may result in a conflict of interest in proctoring an exam (e.g., sports, theatre, choir, etc.)

*Ecclesiastical leaders who are also full-time educators ARE eligible to become certified proctors.

Personal Enrichment Courses
If you have enrolled in a personal enrichment course, your assignments will be graded, but there is no final exam and you will not receive credit for the course.

Junior High/High School Courses
A notice of course completion and the student's grades are sent to their school counselor if the student provided BYU Independent Study with their school's ACT code or name and address. Non-university-level course grades are not posted on a university transcript and are not available from the BYU Records Office. There is a $2 dollar fee for each transcript requested.

University Courses
Grades are automatically posted on an official BYU transcript. After you have received your Notice of Course Completion, you may request a transcript from the BYU Records Office (B-150 ASB, Provo, UT 84602) for $6 per hard copy and $5 per electronic copy. You may also fax your request to 801-422-0613. (Provide your credit card number and its expiration date.)